Contact Us
We're here to help! Reach out with any questions or concerns.
Support Email
For all inquiries, support requests, refunds, and technical issues:
[email protected]We typically respond within 24-48 hours
What to Include in Your Message
- For Technical Issues: Describe the problem, what you were trying to do, any error messages, and include screenshots if possible
- For Refund Requests: Include your registered email, subscription start date, and reason for the request
- For Feature Requests: Tell us what feature you'd like to see and how it would help you
- For Billing Questions: Provide your account email and details about the billing concern
Business Hours
Our support team is available:
- Monday - Friday: 9:00 AM - 6:00 PM (UTC)
- Saturday - Sunday: Limited support, 48-hour response time
Critical technical issues are monitored 24/7. For urgent matters, please mark your email as "URGENT" in the subject line.
Before You Contact Us
You might find quick answers in these resources:
- Pricing & Plans - Information about Free and Pro plans
- Terms of Service - Usage policies and guidelines
- Privacy Policy - How we handle your data
- Refund Policy - Refund eligibility and process
Alternative Contact Methods
Currently, email is our primary support channel. We're working on adding live chat and a comprehensive help center. Stay tuned for updates!